What's Included

Our cleaning service covers all the essentials to keep your space fresh, clean and comfortable.

Complete Cleaning Coverage

Bedrooms

A fresh and comfortable space, every time.

  • Dusting of bedside tables, dressers and accessible furniture.
  • Cleaning of wardrobes and cupboards from the outside.
  • Wiping of window sills, frames and accessible tracks.
  • Cleaning of mirrors and accessible glass surfaces.
  • Removal of dust and cobwebs from accessible corners.
  • Cleaning of doors, door frames and handles.

Kitchen

Hygienic, fresh and ready for everyday use.

  • Wiping and degreasing of kitchen benchtops and work surfaces.
  • Cleaning of cupboard and drawer exteriors.
  • Cleaning of splashbacks to remove grease and food marks.
  • Cleaning of stovetop and surrounding surfaces.
  • Wiping of range hood exterior and accessible surfaces.
  • Cleaning of sink, taps and surrounding fixtures.

Bathrooms

Sparkling clean for a healthier home.

  • Cleaning and sanitising toilets, sinks and washbasins.
  • Scrubbing showers, bathtubs and bathroom fixtures.
  • Cleaning mirrors, glass screens and shower doors.
  • Wiping tiles, taps and accessible bathroom surfaces.
  • Removing soap residue and everyday dirt from surfaces.
  • Cleaning bathroom floors and removing visible dust and hair.

Laundry

Clean, fresh and ready to go.

  • Wiping washing machines and accessible appliance surfaces.
  • Cleaning laundry countertops and shelves.
  • Dusting cupboards and storage areas.
  • Removing dust and cobwebs from accessible areas.
  • Emptying bins and tidying accessible surfaces.
  • Vacuuming and mopping accessible floors.

Lounge/Dining Room

Keep your lounge and dining room fresh, clean, and welcoming

  • Dusting furniture, tables, chairs and accessible surfaces.
  • Wiping dining tables and cleaning chair surfaces.
  • Cleaning mirrors, glass surfaces and decorative items.
  • Vacuuming carpets, rugs and upholstered furniture surfaces.
  • Vacuuming and mopping accessible floors.
  • Removing dust and cobwebs from accessible areas.

Garage/Balconies

Keep your garage and balconies clean, tidy, and dust-free

  • Sweeping and cleaning accessible garage floors.
  • Removing dust and cobwebs from accessible areas.
  • Wiping accessible shelves and storage surfaces.
  • Dusting doors, handles and accessible fixtures.
  • Removing loose dirt and debris from accessible areas.

What's Not Included

These specialized tasks are not included in our standard cleaning package.

  • Cleaning inside personal cupboards and drawers.
  • Exterior window and balcony glass cleaning.
  • Cleaning areas that require special equipment.
  • Deep cleaning of carpets and upholstery.
  • Moving heavy furniture or large appliances.
  • Garage storage and clutter organization.
  • Ceiling and hard-to-reach fixture cleaning.
  • Removal of stubborn paint or adhesive marks.
  • Cleaning hazardous or contaminated materials.
  • Exterior wall washing and pressure cleaning.
  • Chandelier and delicate fixture cleaning.
  • Pest control and insect removal.
  • Construction debris and bulk waste disposal.

Important Notes

Please review these details before confirming your bond cleaning service.

01

Quotation & Property Assessment

The quoted amount is calculated using the details available at the time of booking. If the property's actual condition, layout or cleaning requirements differ from the information supplied, the final price may need to be adjusted after assessment.

02

Existing Stains & Surface Conditions

Our team will make reasonable efforts to improve visible marks and stains. However, results can vary depending on their age, depth, material and previous treatment. Complete removal of every stain or mark cannot be assured.

03

Service Coverage & Exclusions

The service covers only the tasks listed in your confirmed package. Specialised treatments, exterior areas, carpet steam cleaning, blinds, wall washing, pest treatment and other additional work must be arranged separately unless expressly included in your booking.

04

Re-clean Policy & Property Access

If the property manager identifies an issue relating to an included cleaning task, you may request a follow-up clean under the applicable bond cleaning guarantee. Requests must be raised within five calendar days of the original service. Please allow 36–48 hours after receipt of the written inspection report for the team to arrange corrective work.

05

Payment & Bank Transfers

The full service amount is payable at least 24 hours before the scheduled cleaning begins. For bank transfers, please provide proof of payment and allow sufficient processing time for the funds to clear before your appointment.

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